Looking for a room?

Am I signing a lease with anyone else?
No, your lease is solely yours and covers your room, you are not signing a co-tenancy agreement.

How is rent paid?
Rent is paid via direct funds transfer to our account. You have flexible payment options including:

• Weekly: Every Monday

• Fortnightly: Every 2nd Monday

• Monthly: Rent is due on the 1st of each month

Can I pay via direct debit or credit card? 
Yes, you can arrange payment how you like to the dedicated bank account for your property.

What if I can’t pay my rent on time?
Your rent is due per the payment frequency outlined in your lease. Failure to pay your rent can result in a breach of your lease and a notice to vacate will be issued if you are more than seven days in arrears.

Can I extend my lease? 
We always love when people want to stay longer. We will reach out to you whether or not an extension is available. We offer extensions of 3, 6 or 12 months.

Can I break my lease or leave early?

Breaking your lease is sometimes necessary. However please note there are fees involved that are outlined in the lease agreement you sign.

Do I need to get a professional cleaner when I vacate?
Whilst we cannot force you get a professional cleaner we suggest it as we can not guarantee your bond back if you clean the room yourself.

Is there a bond/deposit?
Yes every room has a bond that is held by the R.T.B.A. A coinciding condition report is also issued prior to you moving in.

Are the rooms furnished?
Yes all the rooms are fully furnished including; double bed, TV, study desk and wardrobes!

Is the house furnished?
Of course. We provide all items in the kitchen, laundry and throughout the house. The only items we do not provide are linen, washing powder, toiletries and toilet paper.

Who am I sharing with?
Your room is only occupied by yourself and we work to match tenants with the correct house - other tenants include young professionals or full time students.

Who cleans my room?
You are responsible for keeping your room clean and free of hazards. Failure to do so can result in a breach notice. Further information will be shown on the back of your door.

Can I move the furniture in my room?

Yes, you are welcome to rearrange furniture. However, please note that any damage caused to the furniture and/or the room itself can result in money being taken from your bond.

Can I bring in my own furniture or install some picture hooks?
Please let us know if you want to bring your own furniture as we can store the existing furniture if needed. As with any rental, you are not permitted to install fixtures without the owner’s prior written permission. Please ensure you get written approval first.

Am I able to have a pet?
Rooming house residents can only keep a pet with the rooming house owner’s permission, You can find more information here.

Can my partner/significant other stay over?
Unless you have rented a couples’ room and this is stated on your lease, you may only have a partner stay overnight once or twice per month. If this becomes regular (more than two nights per week for two or more weeks a month), your lease and rental amount will be adjusted accordingly.

Who is responsible for repairs & maintenance
All houses have a QR request code to request repairs. Tenants responsible for overall cleanliness of the property.

Are spiders/ pests my responsibility or the management?
As a tenant, you are required to take steps to make sure an infestation does not occur. This includes keeping a premises clean and addressing a pest presence early - spiders/pests are the responsibility of the tenant which includes clearing cobwebs, ants etc. It is recommended you store food properly, clear cobwebs and start by using bug spray before raising a repair request.

Is replacing a lightbulb or batteries a repair request?
Replacing lightbulbs or batteries is the responsibility of the tenant. However, if you are unable to change the light bulb due to ceiling height or specific bulb, please raise a repair request.

Who takes out the bins & rubbish?
All tenants are responsible for taking trash and rubbish out. Each house has dedicated council bins that need to be taken out weekly. We provide email reminders and a bin schedule that all tenants must follow.

When do the council bins get picked up and which bin do we take out?Council bins pick up dates can vary but are usually a mix of red and green or green and yellow.

How will I know when it’s my turn to take out the bins?
Each week a different tenant is responsible for taking out the bins. We will email you a schedule s you know when it is your turn.

What are House Rules?
As part of living in the property all tenants sign a set of House Rules that provide clear instructions for various issues including; noise, visitors and cleanliness.

What happens If I don’t follow the house rules?
Breaching House Rules or not following the rules can result in a Breach Notice and/or Notice to Vacate the property right away.

What if someone else in the house is not following the rules?
If you feel comfortable to do so you can talk to that person initially. However we always suggest informing management as quickly as possible to avoid issues building up.

Do we pay for the cleaner & gardener?
No this is a free service we provide in order to keep the house as clean as possible however it is still all tenants responsibility to clean up.

When does the cleaner & Gardener come? 
These are both free services that we provide to tenants - we will provide adequate notice when they are due to arrive.