General House Usage

• Residents must not use the property for any commercial purpose, including short-term accommodation, Airbnb, boarding or similar arrangements without written approval.
• Residents must not obstruct, damage or misuse shared facilities or common areas.
• Residents must comply with reasonable directions issued by management regarding safety, cleanliness, security and property use.

Visitors

• Visitors are welcome provided they do not interfere with the peace, comfort, privacy, safety or quiet enjoyment of other residents.
• Residents are responsible for the conduct and behaviour of their visitors at all times.
• Visitors are not permitted to remain at the property unless the resident they are visiting is present.
• Visitors must comply with all house rules while attending the property.
• Visitors must not store belongings, receive mail, deliveries or packages, or otherwise use the property as their primary place of residence.
• Visitors must not be provided with keys, access devices, access codes or security credentials.
• Frequent, ongoing or excessive visitor attendance may be reviewed by management where it impacts residents, utilities, security, cleanliness or noise levels.
• Where management reasonably believes a visitor is effectively residing at the property, further action may be taken in accordance with the Residential Tenancies Act 1997 (Vic).

Hygiene & Cleanliness

• All residents must contribute to keeping communal and shared areas clean.
• Rubbish should be placed in bins daily to reduce the risk of pests, insects and odours.
• Communal areas must be kept clean, tidy and usable for other residents.
• Toilets, bathrooms, showers, sinks and benches must be cleaned after use.
• Toiletries and shower products should be stored in your room, not left in bathrooms.
• Hair, shavings and personal mess must be cleaned immediately.
• Dishes, utensils and appliances must be cleaned and put away after use.
• Food and fridge items must be sealed and disposed of when expired.
• Residents must not move, remove, borrow, use or interfere with another resident’s belongings without permission.

Bins & Waste

• Council bin collection is generally conducted weekly.
• Standard waste, recycling and green waste must be placed in the correct bins.
• Residents should refer to the calendar or property-specific instructions displayed at the house.
• Rubbish must not be allowed to overflow in internal or external bins.
• Items should be compressed where appropriate so bin capacity is used properly.

Car Parking

• Residents using onsite parking must be respectful of other residents who also use vehicles.
• Visitors must park on the street and are not to use onsite parking.
• Available car parks are not allocated unless otherwise confirmed in writing.
• Residents are not entitled to claim a particular car park for their sole use.
• Malicious damage to vehicles should be reported to your insurer, police and management.

Group Chats & Electronic Communication

• Residents must communicate respectfully with other residents and management.
• Bullying, harassment, intimidation, threats, abusive language or repeated disruptive conduct is not permitted.
• This applies to electronic communication, messaging apps, social media and house group chats.
• Management may take action where behaviour impacts other residents.

Noise, Alcohol, Smoking & Behaviour

• Residents must take reasonable steps not to interfere with the peace, comfort or privacy of other residents.
• Noise must be kept to a minimum after 10:00pm.
• Bullying, verbal abuse, physical abuse or illegal activity is not permitted.
• Contraband drugs must not be used or stored at the property.
• Smoking, e-cigarettes, pipes and similar items are not permitted inside the property.
• Management may issue breach notices or take further action where required.

Complimentary Services & Shared Amenities

• Internet, cleaning, gardening, vacuum cleaners, dryers and other shared amenities may be provided as complimentary services.
• Complimentary services do not form part of the rent payable.
• There is no guarantee of service availability, speed, frequency or quality.
• Temporary interruption, maintenance, repair, replacement or removal of complimentary services does not entitle residents to compensation, reimbursement or rent reductions except where required by law.

Shared Appliances

• Shared appliances must be left clean after use.
• Vacuum cleaners must be emptied after use.
• Residents must follow operating instructions for appliances.
• Residents may be held responsible for damage caused by misuse, negligence or failure to follow instructions.

Laundry

• The laundry is a common area for residents only.
• Non-tenants are not permitted to wash items at the property.
• Residents are responsible for ensuring clothing and items are suitable for washing and drying.
• The dryer is a complimentary shared amenity where available and is not a minimum standard requirement of a rooming house.
• Temporary interruption, maintenance, repair or breakdown of the dryer does not entitle residents to compensation or reimbursement.
• Deliberate tampering, interference or damage may result in further action.

Fixtures, Furniture & White Goods

• Residents must not install fixtures, hooks, shelves, pictures, furniture or white goods without prior written consent.
• White goods include televisions, fridges, freezers, washing machines, dryers, microwaves, cooking appliances, heaters, portable air conditioners and similar electrical equipment.
• Additional heaters, cooling devices or large appliances must not be installed, stored or operated without written approval.
• Unapproved appliances may be required to be removed immediately.

Showers & Water Usage

• Residents should keep showers to a reasonable duration and avoid unnecessary water use.
• Please limit showers to approximately 10 minutes.
• If you attend the gym or exercise, a second quick shower may be reasonable.
• Bathroom floors must be dried after showering so the area is ready for the next resident.
• Water is a valuable and expensive resource and should be used responsibly.

Your Room

• Residents must not use Blu Tack, sticky tape, nails or similar items on walls without permission.
• Personal belongings are not insured by the owner or management.
• Residents are responsible for storing personal items securely in their room.
• Management will not replace or reimburse residents for items damaged or taken by other tenants.
• Rooms must be kept reasonably clean, sanitary and hygienic at all times.
• Residents must not allow rubbish, food waste, dirty clothing, odours, mould, pests, vermin or unsanitary conditions to accumulate.
• Food, rubbish, dirty dishes and perishable items must not be kept in a way that attracts pests, creates odours or causes unsanitary conditions.
• Management may require a resident to rectify cleanliness, sanitation or hygiene concerns within a reasonable timeframe.

Heating, Cooling & Utility Usage

• Heating and cooling systems must be used responsibly and turned off when not required.
• Heating should be used only when reasonably required and should not be left running 24 hours per day.
• Air conditioning must be turned off when you are not in your room.
• Blinds and curtains should be closed when cooling is in use to help maintain efficiency.
• Residents must not bring additional heating or cooling devices into rooms without approval.
• Utilities are expensive and must be used responsibly by all residents.

Security, Keys & Emergency Issues

• If something is life threatening, call 000 first and then notify management.
• For urgent issues outside business hours that cannot wait until morning, contact management on 0480 261 324.
• Non-life-threatening issues should be reported to management during business hours or through the appropriate repair process.
• Front and back doors must be locked after entry and exit.
• Residents are provided with one front door key and one room key unless otherwise advised.
• Keys, entry codes and security credentials must not be shared with non-residents.
• Residents remain responsible for any person granted access using their keys, codes or credentials.
• Security cameras may operate in common areas for safety, security and compliance purposes.
• Residents must not tamper with, obstruct, disable or damage security devices.

Smoke Alarms, Fire Safety & Candles

• No fires are to be lit inside or outside the property.
• Candles, incense and similar flame-based items are not permitted.
• If a smoke alarm sounds, residents should investigate safely and use reasonable judgement.
• If there is smoke, fire, serious danger or risk to life, call 000 immediately.
• Smoke alarms must not be removed, disconnected, covered, damaged or interfered with.
• If a smoke alarm appears faulty or is beeping unexpectedly, notify management immediately.

Damage & Property Condition

• Appliances, furniture and property items must be kept in their original condition.
• If a resident causes damage to the premises, furniture or appliances, they may be charged the cost of repair or replacement where applicable.
• Damage should be reported promptly to management.

Pool, Garage, Shed & Storage Areas

• The pool, garage, garden shed and additional storage areas are not included for tenant use unless expressly stated.
• Residents must not tamper with pool covers, pool chemicals, fencing or pool-related equipment.
• Personal items left in garages, sheds or excluded areas are not insured and are not the responsibility of management.
• Management may remove and dispose of abandoned property in accordance with applicable legislation.

Minimum Cleanliness Expectations

Residents are expected to maintain shared areas in a clean, hygienic and usable condition at all times.

• Bathrooms should be free from clothing, hair, soap scum, makeup residue and personal items left behind.
• Toiletries and sanitary items should be stored away appropriately.
• Kitchens should be left with dishes washed, dried and put away.
• Benches, sinks, stovetops and dining areas should be clean and free from food, rubbish and dirty items.
• Food should not be left open on counters.
• Rubbish must not overflow and should be placed in the correct outside bin.
• Clothing must not be left drying in living rooms or shared common spaces unless specifically permitted.